Important Notes

Steps

Introduction

Email notifications can be set up in two ways:

1) per backup task (Windows only)

and/or

2) universally for all existing and future backup tasks (Windows, Mac)

Per-backup notifications are more configurable, but are more complicated to set up.

Global notifications are easy to enable, but are less informative.

You can enable email notifications in both ways, and would be receiving them both.

Pre-requirements

Per-backup notifications require you to have access to an SMTP email server and know connection details.

Notifications, enabled universally, only require an Internet connection.

Per-backup email notifications

This option is available only under Windows.

To set up email notifications for a backup plan:

  1. Click Options:
  2. Navigate to Notifications:
  3. Select the Send e-mail notifications about the operation state check box.
  4. Specify the necessary settings:For setting up notifications to a Gmail mailbox see this article.For setting up notifications to a Yahoo or Outlook/Live/Hotmail mailbox see this article.
    1. Enter the email address in the To field. You can enter several email addresses delimited by semicolons.
    2. Enter the outgoing mail server (SMTP) in the Outgoing mail server (SMTP) field.
    3. Set the port of the outgoing mail server.
    4. If required, select the SMTP authentication check box, and then enter the user name and password in the corresponding fields.
  5. Optionally, you can set up for which events you want to receive notifications.
    1. Click Additional notification settings:
    2. Select or clear respective check boxes:

Universal email notifications

Windows

Mac

On a Windows computer

To enable email notifications universally for all existing and future backup tasks:

  1. On the left sidebar, click the Gear icon (Settings):
  2. In Notifications, click Change email notification settings to open the online dashboard:
  3. A web browser with Online Dashboard will open. In the top right corner, click the “portrait” icon and select Email notifications in the drop-down menu:
  4. On Email notifications page select the events for which you want to receive notifications: errors, warnings, and/or successful backups. Provide email addresses that should receive notifications. Optionally, you can adjust notification subject.
  5. Click Save to save changes.

On a Mac

To set up email notifications on Mac, do the following:

  1. Select Acronis True Image – Email Notification Settings:
  2. A web browser with Online Dashboard will open. In the top right corner, click the “portrait” icon and select Email notifications in the drop-down menu:
  3. Select the events for which you want to receive notifications: errors, warnings, and/or successful backups. Provide email addresses that should receive notifications. Optionally, you can adjust notification subject.
  4. Click Save to save changes

If you need any further assistance in configuring your backup software, please reach out to our support team at [email protected]