Important Notes


  1. In Outlook, select the “File” menu.
  2. Select “Options“.
  3. Choose the “Mail” option in the left pane.
  4. Scroll down to the “Message arrival” section. Check the “Display a Desktop Alert” box if you want a notification box to appear when you receive an email. Uncheck it if you don’t want a notification box to appear. You can also choose “Show an envelope icon in the taskbar” if you wish.Outlook 2013 Desktop Alert setting

Fix 2 – Windows Notification Settings

  1. Right-click a blank area on the taskbar, then select “Taskbar settings“.
  2. Scroll down to the area that says “Notification area” and choose the “Select which icons appear on the taskbar“.
  3. Look for the “Microsoft Outlook” entry. There may be several, but look for the one that says “Microsoft Outlook – You have new unread e-mail messages.” and toggle it to the “On” position to enable it. Turn it “Off” to disable it.

If you need any further assistance in configuring your backup software, please reach out to our support team at [email protected]