Filters have been given an upgrade, with new hover over tool tips, updated terminology and a new Disabled function that allows monitoring jobs to be disabled when required (more on that below).
Disabled Monitoring Jobs
One of the most requested features this year has been the ability to disable monitoring for a job while keeping the history and settings in tact. This is now possible! When editing an exiting job, simply select the Disabled option and then save. That job will now be highlighted as Disabled so that you or your engineers can review at a later date.
PSA Integration - ConnectWise & Autotask
Starting with arguably the two most popular PSA systems on the planet, we are currently working with ConnectWise and Autotask to integrate directly into their respective ticketing platforms to further simplify the backup alerts you receive.
Two Factor Authentication
As an additional layer of security, we’re working on implementing Two Factor Authentication natively into Alert Centric and we are aiming to get this live as soon as possible.
Single Sign On - Microsoft & Google
Continuing on with security and simplicity in mind, Single Sign On using Microsoft or Google authentication is also currently under development with testing being completed and an expected release schedule of May this year.